Meet Kairos Studio
A Business Strategy & Operations Agency focused on creating solutions that elevate the customer experience, empower teams and unlock sustainable profitability
Companies we’ve partnered with
We work cross functionally alongside Operations, Product, Engineering & HR to improve the overall customer experience, helping mission-driven businesses scale operations & implement sustainable business strategy.
Scaling Operations for Growth
BPO Outsourcing & Readiness
Back Office Shared Services Teams
Scalable Customer Support Operations
“Kairos Studio took all of the risk out of launching our first BPO, allowing us to centralize all our support processes across 20+ teams in Latin America. Without Kairos, we would have struggled to move so quickly & confidently.”
Product & Operational Alignment
Product Operations Implementation
Voice of the Customer Programs
Cross-Functional Execution
“We didn’t realize how broken the connection between our Product & customer facing teams was until Kairos Studio got involved. They created simple frameworks, strategies & voice of the customer reports that have proven invaluable.”
Strategic Business Enablement
GTM Readiness for Services & Support
Process Automation & Tooling
Data-Driven Decision Making
“Our customer experience was broken with data being fragmented across 40+ systems. Kairos Studio helped us evaluate how to re-define our processes and streamline our tooling in a way that we could not have done internally. ”
Through our proprietary Kairos Method™️ and network of Kairos Experts, companies get to where they want to go quicker - all while preserving their unique company culture. Work with us via:
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Power Hour Strategy Session
Not sure yet if you need advisory or deliverable based work? In these calls, we provide an hour of our insights and help you determine how to apply them.
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Strategic Advisory Coaching
This option is best for earlier stage companies where there is limited time to develop key skills of the CX leadership team. Using our proprietary assessment, 3 months of Strategic Advisory Coaching will take your business to new heights.
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Deliverable Based Projects
The most common way clients work with us, these engagements enable you to leverage our Expert network and create tangible value add — always in less than 6 months.